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Privacy Policy

This Privacy Policy explains what information JavaGrove collects when you use our website and hosting Services, why we collect it, and the choices and rights you have over it.

Applies to javagrove.net and the Services
On this page
1. Introduction 2. Who We Are 3. Information We Collect 4. How We Use Information 5. Legal Bases for Processing 6. Cookies 7. Data From Hosted Applications 8. How We Share Information 9. International Transfers 10. Data Retention 11. Security 12. Your Rights 13. Children's Privacy 14. Changes to This Policy 15. Contact Us

01Introduction

JavaGrove ("we," "us") provides Java application hosting through our website and dashboard. This Policy describes how we collect, use, and protect personal information belonging to our customers, prospective customers, and visitors to our site, and applies alongside our Terms of Service.

This Policy does not cover data you choose to process through your own hosted applications about your own end users — see Section 7 for how that's handled.

02Who We Are

JavaGrove is the data controller for the personal information described in this Policy, meaning we determine why and how it's processed. Questions or requests relating to this Policy can be directed to hello@javagrove.net.

03Information We Collect

We collect information in the following ways:

  • Account information you provide when signing up, such as your name, email address, company name, and password.
  • Billing information needed to process payments, such as billing address and payment method details, handled by our payment processor.
  • Technical and usage data, such as IP address, browser type, container resource usage, log-in timestamps, and API request patterns, collected automatically as you use the dashboard and Services.
  • Support communications, including the content of tickets, emails, or chat messages you send us.
  • Cookies and similar identifiers, described further in Section 6.

04How We Use Information

We use the information described above to:

  • Provision, operate, and secure your JVM containers and account;
  • Process payments and send billing notices, invoices, and renewal reminders;
  • Provide customer support and respond to your requests;
  • Monitor for abuse, fraud, and violations of our Terms of Service;
  • Improve the reliability and performance of the Services; and
  • Send product updates or service-related communications, and, where you've opted in, marketing communications.

05Legal Bases for Processing

Where the GDPR or a similar law applies, we rely on the following legal bases: performance of our contract with you (providing the Services you signed up for), our legitimate interests (such as securing our infrastructure and preventing abuse), your consent (such as for optional marketing emails), and compliance with legal obligations (such as tax and accounting records).

06Cookies & Similar Technologies

Our website and dashboard use cookies to keep you signed in, remember your preferences, and understand aggregate usage of our site. Essential cookies are required for the Services to function and cannot be disabled without affecting functionality. Analytics cookies are used only where you've consented, and you can manage your preferences through your browser settings or our cookie banner.

07Data From Hosted Applications

If you deploy an application to JavaGrove that collects personal data about your own users or visitors, JavaGrove acts only as a data processor (or service provider) with respect to that data — you remain the data controller. You are responsible for having a lawful basis to collect that data, providing your own privacy notices, and honoring any data subject requests from your users. We process this data only to provide hosting infrastructure, and do not access or use it for our own purposes except as necessary to operate, secure, or support the Services.

08How We Share Information

We do not sell personal information. We share it only with:

  • Infrastructure and service providers who help us operate the Services, such as data center providers, payment processors, and email delivery services, bound by contractual confidentiality and data protection obligations;
  • Professional advisors, such as auditors or legal counsel, where necessary;
  • Authorities, where required to comply with a valid legal process, protect our rights, or prevent harm; and
  • A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this Policy continuing to apply to your information.

09International Transfers

Where personal information is transferred across borders — for example, to a service provider located outside your country — we take steps to ensure it remains protected, including relying on standard contractual clauses or equivalent safeguards recognized under applicable data protection law.

10Data Retention

We retain account and billing information for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and accounting obligations, or to resolve disputes. Technical logs are generally retained for a limited period sufficient for security and troubleshooting purposes, then deleted or anonymized.

11Security

We use technical and organizational safeguards — including encryption in transit, access controls, and network isolation between customer containers — designed to protect personal information against unauthorized access, loss, or misuse. No system is completely secure, and we encourage you to use a strong, unique password and enable any available account security features.

12Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, to restrict or object to certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at hello@javagrove.net; we will respond within the timeframe required by applicable law.

If you believe we haven't addressed your concern, you may have the right to lodge a complaint with your local data protection authority.

13Children's Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

14Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices or for legal reasons. We'll post the revised Policy on this page, and where a change is material, we'll provide additional notice, such as an email or dashboard notification, before it takes effect.

15Contact Us

For any questions about this Policy or how we handle your information, reach us at hello@javagrove.net or through our Contact page.

JGJavaGrove

Java hosting. Nothing else.

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